VIP Exclusive Membership

• $250 Gift Card – can be broken into smaller increments if you want some on hand for gift giving
• Monthly coupon - sent out the 1st of the month - for 20% off TWO full priced items per month
• VIP Birthday Gift - if your birthday has passed, you'll receive yours on March 1st! 

VIP Perks - Included in all VIP memberships

• VIP Exclusive Pre-Orders – Every Thursday beginning Thurs, Feb 6th
• VIP Access to New Arrivals on Tuesday, every other week beginning  March 4th! (New Arrivals will be released every other Wednesday beginning March 5^th.)
• First access to purchase event registrations – 24 hours before they hit the website!
• First access to purchase Holiday theme boxes, Snarky Quarterly boxes & Love Local boxes – these boxes have limited quantities

Make sure your email and phone number are correct in your account, Meegan will be contacting you within 12 hours of your purchase to get you all set up! 

Shipping Policy:

• $5 flat-rate US shipping or FREE on orders over $75!
• Orders are processed and shipped out within 24-48 business hours, typically faster.
• FREE local pickup is available in Wellington, Ohio. 
  (Please note You will have 10 Business days to pick up your order
  If you do not, your order will be canceled and refunded minus a 10% restocking fee, and the items will be placed back on our shelves.)
• Please make sure your shipping address is entered correctly when placing an order. If it is not correct, please email Hello@trulysimpleboutique.com immediately as we ship very quickly.
• Truly Simple Boutique is not responsible for any packages delivered to the wrong address, and will not refund or replace items that are damaged, lost, stolen or marked as delivered. Once an item is shipped, it is the customer's responsibility to contact USPS or UPS with any issues that occur during transit of their package. 
• Shoes will be shipped without the box unless you specify you would like the box in order notes or via email, hello@trulysimpleboutique.com. 

Return Policy: 

• Return/Exchanges on unworn, unwashed items with tags still attached are accepted within 10 days of receipt of item. Items will be refused if they have any excessive smells, food, pet hair or damages (unless manufacture defect) on them.
• Returns are eligible for exchange or store credit only.
• ANY discounted/sale/clearance items are NOT returnable, they are final sale.
• Bralettes, jewelry and drinkware are NOT returnable, they are final sale.
• Shipping charges (original and return) are the customer’s responsibility. 
• To process an exchange/return of an item that was shipped, please log into your account HERE.